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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniela Paz

October 29, 2025

5  out of  5
rating by Daniela Paz
"This agency is amazing! They provided excellent customer service and made the entire experience easy and stress-free. Melissa was patient, professional, and genuinely cared about helping me find exactly what I needed. I really appreciated how attentive and friendly she was throughout the process. Highly recommend Steve Bakers for anyone looking for great service — thank you"
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Marcus Marcus

October 24, 2025

5  out of  5
rating by Marcus Marcus
"Great experience even better customer service Evelyn was amazing thank you"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Have a wonderful weekend and enjoy this holiday season. Best Regards, Steve"
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Benjamin T

October 18, 2025

5  out of  5
rating by Benjamin T
"The best State Farm agency in Granada Hills! 10/10 recommend! All the team members were very helpful and detailed in explaining all my coverages and life insurance options."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Enjoy the holiday season and have a blessed 2026!! Best Regards, Steve"
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Destiny P.

September 25, 2025

4  out of  5
rating by Destiny P.
"I had the opportunity to interact with one of the employees here at Steve Baker State Farm. Melissa was amazing and so kind."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears! Have a wonderful 2025! Best Regards, Steve"
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cin zam

September 24, 2025

5  out of  5
rating by cin zam
"I've been a customer at State Farm – Steve Baker's office in Chatsworth for a while, and Evelyn has been nothing short of amazing. I always have questions and make changes to my policies, and she’s always quick to help with clear answers and great service. Recently, I was in an accident and couldn’t find my policy number — I called Evelyn, and she immediately helped me get everything sorted so I could get into a rental without any delay. She even followed up a few days later to check in on how I was doing. If you're looking for a friendly and knowledgeable insurance office, definitely ask for Evelyn. She goes above and beyond!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. I'm so happy to hear that Evelyn went above beyond for you. Hope you are able to enjoy the rest of the year and create some happy memories during the holiday season that is approaching us. Best Regards, Steve"
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Holly Vela

September 24, 2025

5  out of  5
rating by Holly Vela
"The State Farm office in Granada Hills, managed by the wonderful Steve Baker, is such a fantastic place to get help! The staff is super attentive and always professional. I really appreciate their quick response to any questions or needs I have. I've been relying on their services for over 10 years now, and every time, I’m greeted with warmth and kindness. A huge thanks to Evelyn, Diane, and Steve for always taking such great care of me! I truly appreciate it!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! We appreciate your business for over 10 years. The time sure goes by fast! May you be blessed with many happy memories for many years to come. Best Regards, Steve"
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Natalie Satamian

September 24, 2025

5  out of  5
rating by Natalie Satamian
"Melissa is amazing, she is very helpful and her customer service is exceptional! Great agency overall!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! We hope you have a wonderful week and are able to enjoy this holiday season. May you be blessed with many happy memories! Best Regards, Steve"
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Crystal Gurrola

September 24, 2025

5  out of  5
rating by Crystal Gurrola
"Looking around for a good insurance and came across this agency , spoke with a young lady by the name of Evelyn , great service and good bedside manners , quote me and sold me at hello 👋🏽 , definitely will be recommending to all friends and family"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! May you be blessed with many happy memories during this holiday season. Best Regards, Steve"
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Anthony Chavez

September 24, 2025

5  out of  5
rating by Anthony Chavez
"State Farm is by the far the best insurance provider I have ever had ! My experience with the team has always been amazing especially when working with Evelyn !! She’s always there on call when I need any type of road side assistance. She will definitely be the first person I call when looking into Home Owners Insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! We hope you have a wonderful evening and a great 2025! Best Regards, Steve"
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Cynthia B

September 24, 2025

5  out of  5
rating by Cynthia B
"I only go to this branch. The young lady, Melissa is the sweetest most helpful person. Definitely recommend asking for her when you go!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! We appreciate your business and hope you enjoy this holiday season. Best Regards, Steve"
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Emily Soria

August 29, 2025

5  out of  5
rating by Emily Soria
"The Steve baker team is amazing. Valerie did such a good job at explaining coverages. My recommendations to anyone who needs to be informed about insurance!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ethan Lillington

August 29, 2025

5  out of  5
rating by Ethan Lillington
"5 stars for sure! Melissa was kind and patient with all of my questions and she directed me to who I needed to speak to. Evelyn is knowledgeable as well as helpful. If you are looking for amazing service, call them or visit their office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Have a great 2025!! Steve"
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Danny Lopez

August 28, 2025

5  out of  5
rating by Danny Lopez
"Spoke to Melissa today she was amazing ! She had great customer service skills and truly caring of my needs. I highly recommend this office!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Have a wonderful day and weekend! Best Regards, Steve"
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Armando Gonzalez

August 22, 2025

5  out of  5
rating by Armando Gonzalez
"Both Evelyn & Valerie were very kind and welcoming when I stepped in. Valerie was extremely knowledgeable and helpful with answering questions about my policy"
We responded:
"Armando, Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Stay cool hot there it's a hot day! We hope you have a wonderful weekend! Steve "
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Anthony Antoniello

August 20, 2025

5  out of  5
rating by Anthony Antoniello
"I just wanted to say how much I appreciate the outstanding service I received from Evelyn throughout the year! She has gone above and beyond to help me with my policies. She takes the time to explain everything clearly and making sure I fully understand my options. This was exceptionally helpful during these crazy times of radical insurance price increases. It's rare to find these days someone dedicated, patient and genuine to care about situations we are facing in these times. I truly appreciate the effort she put in to making the process smooth and stress free! I highly recommend Evelyn to anyone looking for insurance. She puts her clients first."
We responded:
"Tony, We appreciate your review! We are delighted to know you had a great experience with Evelyn at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help & appreciate your business! Have a wonderful 2025! Steve "
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davina kurazawa

July 29, 2025

5  out of  5
rating by davina kurazawa
"I had a great experience working with Evelyn at Steve Baker - State Farm! She was fast, professional, and made the entire process easy from start to finish. It’s rare to find someone who’s both efficient and personable, but Evelyn made everything smooth and stress-free. Highly recommend reaching out to her if you’re looking for quality service and support with your insurance needs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Evelyn at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Best Regards, Steve"
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Jinya Yokoyama

July 26, 2025

5  out of  5
rating by Jinya Yokoyama
"Evelyn was super helpful in getting me a quote quickly and answering all my questions. She made the whole process easy and stress-free. Highly recommend reaching out to her if you need anything insurance-related!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Advance Pain Institute

July 25, 2025

5  out of  5
rating by Advance Pain Institute
"Let me start by saying that Evelyne is an amazing agent. I don’t know what I would do without her. She assisted me and getting my uncle a policy and he is very satisfied if anybody needs Insurance, she is to go to person.Recommended 1000000 times."
We responded:
"We’re honored by your positive feedback about Evelyn! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Best Regards, Steve"
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Cin Sanchez (Cin)

July 15, 2025

5  out of  5
rating by Cin Sanchez (Cin)
"If you’re looking for a reliable and thorough agent who takes your concerns into account, ask for Evelyn!! She’s been wonderful since I began my policy with her in 2022. I’ve sent family and friends her way and they’ve all had nothing but great things to say about the service and communication they’ve received from her. If I could give her more than 5 stars, I would. I’ve also received help from Diane and Valerie, and honestly the entire office is so kind, helpful and attentive. 20/10 recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help. Have a wonderful summer! Best Regards, Steve"
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Daniel

July 15, 2025

1  out of  5
rating by Daniel
"Never answers phone calls. OVER PRICED. He told me I deserve a refund, I’m still waiting for the check. Contact me asap."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. Evelyn will follow up with you "
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Victoria

June 30, 2025

5  out of  5
rating by Victoria
"Steve, Valerie and Evelyn are all so intelligent they truly care and making sure you and your loved ones are covered"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Have a wonderful summer, Steve"
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Edwin Melendez

June 24, 2025

5  out of  5
rating by Edwin Melendez
"Evelyn Morales is always super helpful with any questions or things that I need!! There’s always great communication and breakdowns for everything! She makes having insurance really easy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Have a wonderful 2025! Best Regards, Steve"
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Enrique Valencia

June 12, 2025

5  out of  5
rating by Enrique Valencia
"Evelyn Morales and the team at State Farm is the best! My requests have always been met quickly and effectively."
We responded:
"Enrique, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Have a wonderful summer and enjoy the second half of 2025! Best Regards, Steve"
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Danny Canelos

May 23, 2025

5  out of  5
rating by Danny Canelos
"This place is the best!!! The customer service is really good. They help you out and answer all your questions"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Have a wonderful Memorial Day weekend!! Best Regards, Steve"
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Katie Jane

May 16, 2025

5  out of  5
rating by Katie Jane
"Evelyn was wonderful and worked with us to come up with the right coverage that also worked with our budget. She's the best! ☺️"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Have a wonderful Weekend!! Best Regards, Steve"